Conveyancing Frequently Asked Questions
What Is Conveyancing?
Conveyancing is the process of legally transferring home ownership from one person (seller) to another (buyer). It begins when an offer is accepted, a conveyancer has been instructed, and finishes when the new owner has the keys to their new property. The term includes transferring title deeds and ownership of a property from one person to another.
How Long Does A Conveyance Take?
In the most straightforward of cases, our expert conveyancing service for the sale/purchase of a home will take between six and eight weeks but it can be much less, or a lot longer depending on many different circumstances. During this time, we expect to update you around twice a week (so around 12 - 16 updates in total). This includes responding to requests for information from you.
If you choose our premium service, this can be reduced to just 2 weeks - providing all parties are on board.
Please look at our step by step guide as this might answer some of the questions we are regularly asked.
How Can I Speed The Process Up?
Although our regular service is performed in a timely manner, if you and the other parties need to move particularly quickly, ask about our premium service. If you choose our premium service, your file will be handled by a senior solicitor who has a more dedicated caseload of fast-moving transactions.
This service costs an additional £200.00 so please be sure that our regular service is not suitable first. We reserve the right not to offer this service when we feel that we could not meet your expectations
How Can You Offer Such Low Cost Conveyancing?
Quite simply, we have cut back on our overheads and invested in technology to help us progress your transaction quickly, saving time and therefore money. We pride ourselves on outstanding customer service and our team of expert conveyancing solicitors always take the time to ensure your transaction receives the attention it deserves - our reputation supports this. We don’t like to say we offer cheap conveyancing, rather we offer exceptional value for money.
What ID Do I Need To Send You?
In order to comply with money laundering regulations, we require your passport/photo driving licence and two recent utility bills to be photocopied and sent to us. We use them to check your identity online as the law dictates
What About Additional Costs?
We always aim to give you a fixed, low cost, conveyancing quote you can rely on. We offer cheap conveyancing with a premium service.
Occasionally, circumstances may arise where additional expenditure needs to be made: additional costs might arise if a third party had a charge that required payment (for example, with Leasehold properties, the Landlord or their managing agents may have a charge for registering the change of owner)
However, this does not affect our actual fees as we do not charge more unless you ask us specifically to do additional work.
Are You Regulated?
Yes. ConveyancingExpert.co.uk are regulated by the Council for Licensed Conveyancers (CLC No. 11159) .
What About Insurance?
We carry insurance cover of £3million meaning most conveyancing expert transactions are well covered. If your transaction is likely to exceed this figure, please bring it to your solicitor’s attention at an early stage.
How Does Your No Completion No Fee Guarantee Work?
Quite simply, if the transaction fails through no fault of your own, we will refund the money you have paid to us back to you in full. (Any payments made to third parties - e.g. HIPs pack cannot for obvious reasons, be refunded).
If you choose to end the transaction yourself then Conveyancing Expert will only charge you a small administrative fee, if work has been done. If it is at the early stages of the transaction then, at our discretion, we will refund your money in full.
How Will You Update Me?
We excel at customer service. We proactively keep you informed of the progress on your conveyancing transaction every step of the way. We will inform you at critical times in your transaction and you are welcome to phone us at any time (we will however ask you to email in your enquiry where possible as this makes time management of your file and other clients files more efficient maintaining low cost conveyancing for you).
That said, we have a policy of answering every call wherever possible and your call will be returned the same day if we are unavailable. You will never be let down by Conveyancing Expert.
Can You Handle Auction Properties?
Yes, we offer a low price conveyancing service which you can review before you bid, giving you confidence in your purchase and our expert conveyancing.
Can You Handle 'Right To Buy' Properties?
Yes. Our Head of Conveyancing, Darren Rich, is a social housing expert and is a class leader in this field.
How Do I Complain?
We don't envisage you will have cause to complain which is why we are proud to put these details in our FAQ. In the unlikely event that Conveyancing Expert have not met your expectations, please contact our complaints manager who will immediately review your file.
117 Chorley Road
Note on fixed legal fees
Although nearly all of our clients understand this, we have to mention it for completeness. A fixed legal fee is for the work we have quoted. When additional work is requested of us (or necessary) then we will have to charge. We have had instances where clients have expected us to take on additional work as part of the fixed fee and although we remain cheap, we simply cannot do that (and example would be where someone was selling a flat and obtained a quote for selling a freehold house — the work difference is huge and we would then have to charge what would have been quoted had they selected the correct option).
If in doubt about your file, please do speak to Laura Wilson first. Laura will then confirm that you have quoted correctly and confirm your price in writing.